Integritetspolicy
Privacy Policy – Luchique Limited
Company Name: Luchique Limited
Company Number: 16879371
Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Luchique Limited operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Luchique Limited is powered by Shopify, which enables us to deliver the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data.
Depending on how you interact with the Services, your location, and applicable laws, we may collect or process the following categories of personal information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address
- Financial information, including credit/debit card details, payment information, transaction details, and payment confirmations
- Account information, including username, password, security questions, preferences, and settings
- Transaction data, including products you view, add to cart or wishlist, purchase, return, exchange, or cancel, and your purchase history
- Communications, including any information you provide when contacting customer support
- Device data, including information about your device, browser, IP address, and unique identifiers
- Usage data, including how and when you interact with the Services
Sources of Personal Information
We may collect personal information from:
- You directly, when you create an account, place an order, contact us, or otherwise provide information
- Automatically through the Services, including via cookies and similar technologies
- Service providers acting on our behalf
- Partners or other third parties
How We Use Your Personal Information
Depending on your interaction with us, we may use your personal information for:
Providing and improving Services
To process payments, fulfill orders, manage your account, arrange shipping, handle returns and exchanges, remember your preferences, and personalize your shopping experience.
Marketing and advertising
To send promotional messages via email, SMS, or post, and to show you relevant ads based on your activity.
Security and fraud prevention
To verify accounts, detect fraud, protect users, and maintain platform security.
Communication
To provide customer support and maintain our relationship with you.
Legal purposes
To comply with laws, respond to legal requests, enforce policies, and protect our rights.
How We Share Personal Information
We process personal data based on legal grounds such as contractual necessity, legal obligations, legitimate interests, and, where required, your consent.
We may share your personal information:
- With Shopify, vendors, and service providers (e.g. payments, analytics, shipping, IT services)
- With marketing partners for advertising purposes (subject to their own privacy policies)
- When you instruct or consent to sharing (e.g. shipping or social media integrations)
- Within our company group or affiliates
- In connection with legal obligations or business transactions (e.g. mergers or bankruptcy)
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.
Information you provide may be shared with Shopify and third parties located outside your country. Shopify may use data from your interactions across multiple merchants to enhance its services.
Shopify is responsible for certain data processing activities. For more information, please refer to the Shopify Privacy Policy: https://privacy.shopify.com
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age in your jurisdiction. If such data has been provided, please contact us for removal.
Data Security and Retention
We implement security measures but cannot guarantee absolute security. Information transmitted online may not always be secure.
We retain personal information only as long as necessary for business, legal, or operational purposes.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal data
- Request deletion
- Request correction
- Request data portability
- Opt out of marketing communications
If you are located in the UK or EEA, you may also have the right to:
- Object to processing or request restriction
- Withdraw consent at any time
You can exercise your rights by contacting us at contact@luchique.nl.
Complaints
If you have concerns about how we handle your data, please contact us. You may also file a complaint with your local data protection authority.
International Transfers
Your data may be transferred and processed outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
For data protection purposes, Luchique Limited is the data controller of your personal information.